Monday, May 12, 2008

Stop your Parrot from Screaming for Attention


This article was published in Good Bird Magazine in spring of 2006. I wanted to share it to help people address their parrot's screaming behavior problems without having to spend a lot of money on a new marketing ploy. The information is out there and has been here for quite some time. How to address screaming behavior problems is also explained in my book "Good Bird! A Guide to Solving Behavior Problems in Companion Parrots" Published in 2004. There are no secrets here!

Also you can download another great article for free on screaming behavior written by Lee McGuire and Susan Friedman, PhD at this link http://www.goodbirdinc.com/digitalmedia.html. It is called the S Files Addresses Loud Repetitive Vocalizations.

Wow. That Bird Sure Can Scream!

By Barbara Heidenreich

“Screaming. Somebody reinforced the heck out of that behavior.” I said to myself. Misty, a double yellow headed Amazon parrot, lived with me for only a few weeks. She was there so that I could put some of her vocal behaviors on cue. However it quickly became apparent she had a few other behaviors that needed to be addressed first. Before her stay with me she resided with Jill Bell for six years. Prior to that time her history is pretty fuzzy. She is estimated to be 19 years old. This meant screaming could have been reinforced for at least 13 years. It must have been, because it was STRONG. Misty was relentless. I’d leave the room; she’d scream and scream and scream.

She had been a good reminder of what companion parrot owners experience when faced with a very annoying and challenging problem. It can be very frustrating. Oddly enough, when I walk into someone else’s home and hear screaming birds I am usually not effected. But when a bird is screaming specifically, in what feels like a demanding way, to get my attention, it strikes a nerve. How does one find the patience to be a good trainer in those situations? It is not easy, but definitely necessary.

My mantra with Misty was “I am solving the problem. Getting angry or letting that knot in my gut sway my strategy will not give me the desired results. I am confident what I am doing will work. It has worked before with other birds I have trained. Hang in there!”

And it is true, my blue fronted Amazon parrot Tarah also learned to scream for attention. Completely through my own ignorance I reinforced screaming. I acquired Tarah, as many people do, when he was offered to me for free. At the time I was working in a veterinary hospital. One of my co-workers also worked part time in a pet store. Someone had walked in off of the street and sold her the bird for $100. Was the bird stolen, smuggled or desperately unwanted? I don’t know. My co-worker found she was overwhelmed with too many animals in her home and asked if I would be interested in watching the bird for awhile. (That “while” has turned in 18 years.)

Once in my apartment I was thrilled when Tarah offered a “hello” at the sight of me snacking on a piece of bread. However the enchantment wore off as Tarah began to scream anytime I was out of sight. Unaware of how to stop this undesired behavior, I did as many do, I ran back into the room each time Tarah screamed and told him to “Be quiet.” Did it work to stop the screaming? No, and at the same time I found I very much disliked my attempts at punishing reactions to the undesired behavior. I so enjoy having animals respond positively to my presence and did not want to become an unpleasant experience in my bird’s life in order to stop the screaming behavior.

While in the middle of dealing with this problem, I was introduced to the book “Don’t Shoot the Dog” by Karen Pryor. (Also known as the bible of animal trainers) As I read the book, I latched onto two important principles that could help me address the screaming problem. Extinction and differential reinforcement. Extinction is described as the process of discontinuing reinforcing a behavior that has been previously reinforced. In other words part of my strategy should include discontinuing offering reinforcement for screaming. This meant I should no longer run back into the room, or yell at Tarah. The book did not describe the exact situation I was experiencing with my bird. Rather it described the principles and how to apply them to a variety of examples, human and animal. In reading the words, I made the connection that the concepts could apply to any behavior I no longer wanted to continue. Paired with the principle of extinction was the strategy of differential reinforcement of an alternate behavior. In other words, if screaming would no longer work to get a response from me, what would? For Tarah this turned out to be a whistle. In the middle of a session of screaming and me doing my best to ignore this undesired behavior, Tarah offered a “whistle”. I immediately reinforced this by responding with the word “good”. Tarah replied with a scream. This was because at this point he only had one repetition of whistling being positively reinforced and entire of year of screaming being reinforced. However I remained consistent with my strategies and within two weeks time Tarah learned to whistle instead of scream when he wanted a response from me. 17 years later Tarah whistles when he wants to know where I am, when he desires a toy or treat, when I come home, and when he simply seems to be “happy”. The undesired screaming behavior was extinguished and replaced with a whistling sound.

Misty seemed to throw a kink in our now peaceful, well behaved and relatively quiet household. I “knew” from my past experience that I could repeat the process I had implemented with Tarah. However this time proved to be a bit more challenging. Because I was working out of the home at the time, it meant no breaks from dealing with the behavior problem. Every time I left the room I was challenged with having to be focused on training this bird. I was finding this to be very demanding. In addition there were times in the day when mentally I was just not prepared to train. Rather than feeling inspired to train and ready to resolve the behavior problem, I found myself dreading having to leave a room and work with Misty. I decided I needed to better set myself up for success. In getting to know Misty, who other than the screaming behavior, I found to be a delight, I learned that in the past she was accustomed to being covered at night. I took advantage of this and decided to leave Misty covered during the time in the morning I needed to shower and prepare breakfast and bird diets in the kitchen. This allowed me time to peacefully attend to necessary tasks in the morning. After this, I found I was less stressed and more prepared to begin a training session with Misty.

Throughout the day I would treat each time I left the room for whatever reason as a learning opportunity for Misty. I practiced my strategy of extinguishing screaming by not responding to it, followed by reinforcing a desired behavior. In Misty’s case the desired behavior was not a specific sound. Instead I chose to reinforce silence. My plan was to reinforce small increments of time of silence and gradually increase the duration Misty was silent before I would reinforce her with my presence or attention. If I was in the kitchen I would wait just outside of her view while she screamed. At first if she offered a pause in screaming that seemed the slightest second longer than what she had presented in between screams in the past, I would quickly appear and offer generous amounts of attention. I wanted quiet to receive a greater amount of positive reinforcement than screaming if I could. Overtime I gradually increased the amount of time she remained quiet before I would respond. And it worked!

However this was not without challenges. There were times throughout the day when a training session was not convenient for me when I needed to leave the room. Rather than cover Misty I opted for engaging her in other acceptable activity. For example, I often offered Misty a small cardboard box, a rolled up ball of newspaper, a new toy, or a portion of her diet just prior to leaving the room. This gave Misty another activity to focus on instead of screaming. But it also was not an opportunity for Misty to learn that screaming would not gain my attention and quiet would. It was still important to include training sessions throughout the day. The other activity was meant only to offer a break from training for me. This may have also lengthened the amount of time it took overall to teach Misty that screaming no longer would work.

Another challenge in training Misty was that Tarah was in the same room as Misty. Tarah would whistle at times when I left the room. While I wanted to respond to his whistle, I did not want to also then accidentally reinforce Misty’s screaming. My strategy had to be to only reinforce Tarah’s whistle if Misty was not screaming. If I was focused on the training session, I also found I could position myself so that Tarah could see me, but Misty could not. This allowed me to reinforce Tarah’s “good” behavior and wait for Misty to offer silence before responding to her.

Misty’s screaming also appeared to stimulate an occasional screaming behavior in Tarah as well. Fortunately because he had a strong reinforcement history for a whistle, I simply waited for him to offer a whistle before I would respond. Tarah quickly returned to offering a whistle and once again extinguished screaming.

Misty also would on occasion scream for my attention while I was in the room. When this occurred, I simply left the room. Again my thought process was to teach her that screaming now created the opposite response. Instead of people coming to her, people go away. It was also important to reinforce her with attention at times for being quiet while I was in the room as well.

Overall training misty to present silence to gain my attention took about 6 weeks to train. Obviously this was longer than it took to change Tarah's behavior. This could have been a result of the strength of the behavior in each bird based on their individual positive reinforcement histories. It could have also been a result of the fewer training sessions applied to Misty during the given amount of time. It could also be a factor of the birds as individual learners. In any case the end result was a bird that successfully learned to present desired behavior for attention as opposed to the undesired behavior of screaming.

I went through the emotional gamut that many companion parrot owners face when addressing screaming problems. However by focusing on good training strategy and allowing myself opportunities to relieve myself of the stress associated with addressing the problem I was able to attain my desired training goal. Screaming for attention is a behavior problem with a solution. Set yourself up for success and invest the time to train the desired behavior. The end result can be a lifetime of good behavior.

Tips to address screaming for attention

  • Extinguish screaming.
  • Reinforce any other behavior besides screaming.
  • Remember the extinction burst is a good sign! The end might be insight. Change your feeling from frustrated to hopeful when your bird really goes for it.
  • If you need to leave the room, but can’t focus on training, offer another positively reinforcing activity prior to leaving the room. This may buy you a short window of time to move freely between rooms without screaming behavior. However you will still need to include training sessions at some point.
  • Get some earplugs to help you cope with the screaming during the extinction burst.
  • Plan to wait in the other room. Prepare in advance a quiet activity you can do when trying to deal with a screaming session.
  • Leave the room immediately when your bird screams for your attention.
  • Manage your activities to help set yourself up for success. For example keep the lights off or your bird covered for a few extra minutes in the morning until you are prepared to deal with the screaming with good training strategies.
  • Get support. If neighbors are having a problem with your screaming parrot, explain to your neighbors that you are working on training your bird not to scream.
  • Count seconds in intervals of silence and increase if possible.
  • Focus on fixing the problem instead of your frustration.
  • Believe you will get there. This strategy does work.
  • Keep notes if necessary to determine how and when this behavior maybe getting reinforced. Eliminate any reinforcement of screaming.
  • Offer even more reinforcement for the desired behavior than the undesired behavior would normally receive in the past.

© Copyright 2006. First appeared in the Volume 2 Issue 1 Spring 2006 Good Bird™ Magazine. For permission to reprint contact info@goodbirdinc.com

Sunday, May 11, 2008

Jackpots and Parrot Training


Jackpots are really a “trainer” thing. I define them as bigger or more preferred reinforcers presented after an approximation that might be particularly challenging for the bird to achieve. I also use them when an approximation is presented that is a bit closer to the final desired goal. In theory my hope is that the parrot will learn that the approximation that earned the jackpot is worth repeating. I see them particularly useful as a tool to keep behavioral momentum going and also to get past hurdles in training.

However, I am also careful not to jackpot too often. This is because a parrot may find it frustrating or perhaps even punishing to receive lots of great treats and then suddenly the good stuff disappears when you go back to the normally received reinforcer. I also don’t want the reinforcer to be so distracting that the parrot forgets what was happening in the training session.

Here is the really interesting thing. At this point there is no scientific data that supports “jackpotting” as a tool to facilitate training. In fact some think jackpots do more for the trainer than the animal. They just may be a superstitious trainer thing. It makes us feel good to offer a better reinforcer when the parrot has done well.

The good news is there are a few researchers working on experiments to test jackpotting. I am anxious to hear the results. I too am learning and perhaps I will soon learn that jackpots were really just reinforcers for me! We’ll soon see.

Copyright Good Bird Inc 2008 www.GoodBirdInc.com

Thursday, April 24, 2008

Get Your Parrot to Play with Toys



I have been inspired by a question posted to my yahoo group. The question was asked how do you get a parrot used to a new toy? I think that is a marvelous question. All too often we assume because it is a toy, our parrots should automatically be eagerly interacting with it. In general parrots tend to show hesitancy around new items or situations. As positive reinforcement enthusiasts, most of us know that we can train our birds to be calm and confident with change. But it does take some investment on our part. Not a financial investment, but a commitment to teaching your bird via positive reinforcement training strategies. But if in this moment your bird has clearly demonstrated new toys create a fear response, what can you do?

I usually start with systematic desensitization. This means I place the toy a distance away from the parrot. I also make sure the bird is presenting calm relaxed body language. I then leave the toy there for a period of time, maybe even days. Over time I gradually place the toy closer and closer to the cage. Again making sure the parrot is relaxed and comfortable. Eventually I may hang the toy on the outside of the cage, but near the bottom of the cage. I can gradually move it higher. When the parrot is ready, I can try moving the toy to inside the cage. I usually put it away from food and water bowls and preferred perches. This is because if the bird has any concerns with the toy that I failed to notice, it will not be a hindrance to his physical needs and comfort.

Once the parrot is comfortable with the toy in his cage, now I can consider some of my other positive reinforcement tools of the trade. I can use a target to help encourage the parrot to move closer to the toy. I could pair positive reinforcers with the toy, by placing them near or on the toy. I could also “free shape” the behavior.

To free shape, rather than use a target or a food prompt, I would just wait until the bird presents an approximation I can reinforce. For example if the bird looks at the toy I can reinforce that. After several repetitions the bird may move in the direction he has been looking. I can reinforce that. Eventually the parrot may move closer, and over time try to touch the toy. This is all shaped by looking for the slightest approximation towards the desired goal behavior of interacting with the toy.

I recently used this strategy to help my puppy get past a fear response he had with a new vacuum cleaner. First I reinforced him for looking at the vacuum from far away and then reinforced him for approximations he took moving closer to the thing. He then sniffed it and eventually touched it with his nose and paws, and even moved it. The entire process took about twenty minutes. I have promised my yahoo group http://pets.groups.yahoo.com/group/GoodBirdGroup/ I would get the video clip on my You Tube site. http://www.youtube.com/GoodBirdInc I will notify everyone once it is up!

Hope this gives readers some ideas for ways to get your parrots playing!

Copyright 2008 Good Bird Inc www.GoodBirdInc.com

Sunday, April 20, 2008

Parrot Training Marketing Secrets Revealed


Today I must admit, I find myself very saddened by some of the things I am seeing on the internet. My colleague Sid Price expressed the same concerns in his recent blog. http://avianambassadors.com/BirdTraining/ There is a current trend in email marketing that while apparently not illegal sure seems to border on the unethical side.

I found a site that featured a super cool you tube video clip on a web page of a talking parrot. Under the video the people who own the site listed all the things the bird could do, which are really very, very impressive. However below that were instructions for the reader to buy their training product if you want your bird to learn to do the things showed in the video. Well, I am cool with people selling their product. There are plenty of us with something to offer.

But one thing was a little difficult for me to overlook. The video clip is one of a colleague of mine who works at a zoo. The bird she was training belongs to the zoo. So I asked my colleague…..did you know you and the zoo’s bird were being used to sell this person’s product? I wasn’t surprised to hear she had no idea. Like me it sure rubbed her the wrong way….. and the news was sent to the zoo director. Here is a fabulous very experienced trainer and a bird that has been doing shows for somewhere in the neighborhood of 15 years or more for a very prominent zoo being used without their consent to sell someone else’s product. Bummer. And in this trainer’s opinion…unethical.

I admit I too share videos of other trainers, but as someone who wants my copyrights respected, I am painstakingly careful to make sure those who have generously shared video with me are credited each and every time I present their videos. Those of you who have been to my parrot behavior and training workshops can attest to that.

Of course more emails featuring zoo professionals unwittingly being used to sell someone else’s product followed.

All this makes me wonder …if this training system is so wonderful, why doesn’t it feature birds trained by the seller or clients of the seller? Are these self proclaimed experts not really what they claim to be? If the product is so wonderful I would think providing plenty of examples of the real results of people using the product would be the ideal way to sell the item.

To add insult to injury, on the very same day I read a very old article from Winged Wisdom’s online magazine on reading bird body language. Shortly after that I received a marketing email sharing the “secrets of bird training” that also featured the subject of body language. “I’m game, I’ll read that one.” I thought. Yowza. The email was almost word for word the 10 year old article by the author I had just read. Of course that person could have given permission for the use of her article, but sadly it was presented as new, original teachings of the person selling again secrets to bird training. Again in my opinion very misleading to the public. If someone is professing to be an expert, but in fact is using other’s people writings (with permission or not) and putting them as his or her own ideas it is misrepresentation. It leads me to ask just what are the seller’s credentials if any? I am guessing they are lacking, if they indeed are resorting to using and/or buying other people’s material. Unfortunately how can the general public know the difference?

This misrepresentation of one’s knowledge and experience is easily sucked up by those naïve to the bird training world. And no doubt has been successful for those sellers who use those methods, otherwise they wouldn’t do it. A behavior that is repeated has been reinforced. So indeed money talks in this case.

So what to do, what to do? And is there anything to do? In my opinion there is. My hope is that there are enough of us out there willing to take a bit of stand against these practices. For one if something appears to be lifted, contact the person whose rights were possibly violated. They have the right to know and decide what they would like to do. Secondly I would suggest steering prospective learners in the direction of teachers you trust. It certainly does not need to be me, although I do appreciate the support. But there are a number of really, good, honest, ethical experienced, professional trainers out there and I promote them in Good Bird Magazine and on my website. Use them. Support them. Refer people to them. Buy their products.

And if asked for your opinion of these marketing practices, I hope you will share this story as well as your own experience. I personally don’t feel comfortable standing by and watching good people and colleagues misrepresented in this manner. I hope you feel the same.

Wednesday, April 9, 2008

A Sun Conure Training Success Story

Usually readers of my publication, Good Bird Magazine, are the ones to submit success stories to me. For a change I thought I would share a success story about a parrot named Chile. Chile is a sun conure.


Chile was a bird that had been used in Education Programs for some time. However his reputation was not so great. He was known to make a piercing scream when he desired attention. He bit so hard and so often his handlers had resorted to wearing a leather glove to pick him up. He also was showing an inclination to only interact with one person. And he was doing a kamikaze launch onto the backs of passers by he seemed to dislike. In his case the target was often men. Needless to say the mere mention of his name often caused people to sigh and roll their eyes in exasperation.

But all that has changed. Now staff members talk about Chile with affection. I even heard the words "Chile" and "Superstar" used in the same sentence!

What is responsible for this change? Positive reinforcement training. The first step was to throw away the leather glove. Which in a way is symbolic of throwing away those old training strategies that rely upon coercion and aversives. Our goal was to create a situation that was so fun for Chile there would be no reason for him to bite!

We started with target training. We used a closed fist as a target. Once he mastered targeting, we worked on training him to turn in a circle on cue. This is an easy hands off behavior that helped Chile "learn how to learn."

The next step was a tough one. We really wanted Chile to learn to step up onto a bare hand. It took a bit more time to train. We used tiny approximations of using the target to encourage Chile to move towards the hand and a quick time out when the slightest aggressive behavior was presented. (You can see this exact method in my first DVD. The clip of just the portion on training step up is also available on my website. http://www.goodbirdinc.com/digitalmedia.html )


What a day it was though when he finally did it! Next thing you know he was stepping up onto new people, transporting easily in a carrier, and performing his circling behavior for school groups. He later also learned how to do a retrieve.
Now staff members are looking forward to training new behaviors with Chile. His screaming for attention has decreased dramatically. And he has even learned to like a few men.
For me, I am happy to know that Chile's life has changed for the better. Even more rewarding for me is to hear the staff members who work with Chile sharing what they have learned with others. I must admit I beam a bit like a proud mom when one of my "students" becomes the teacher. Congratulations to Chile and his trainers!
Barbara

Copyright 2008 Good Bird Inc www.GoodBirdInc.com

You Tube Parrot Training Video Clips

This is just a small little blog to let people now I have a You Tube Channel. If you are interested in viewing clips of parrots trained to do behaviors, parrots in the process of learning behaviors, parrots just being cute and also other species of animals, check it out. Here is the link http://www.youtube.com/user/GoodBirdInc

You will see Toby the Meyer's parrot who used to bite his caregiver. With positive reinforcement training he has become a completely different bird....in a good way : ) There are some clips on training parrots for medical behaviors, for training parrots for trick behaviors, and more. There is also a news piece on a zoo animal training seminar and also some clips from a Parrot Behavior and Training workshop presented in Sweden last year.

Enjoy! More to come.
Barbara

Sunday, April 6, 2008

Parrots and Punishment

The last blog generated an email response, if I read it correctly, in regard to being careful about teaching the application of punishment with parrots. Let me see if I can elaborate on my previous post a bit.

Some may be familiar with the hierarchy of behavioral procedures. This is essentially the order in which we apply the principles of behavioral analysis to address a behavior....typically this list is quite helpful when trying to change a parrot's problem behavior.


1.Make sure Medical, Nutritional, Physical are met.

2.Antecedents Arrangement - Can you change the situation or environment to increase success?

3.Train what you want with Positive Reinforcement.

4.Differential Reinforcement of Alternative Behavior - reinforce a different behavior that is acceptable.

5.Negative Punishment - there it is....the time out from positive reinforcement.

6.Negative Reinforcement - another method to increase behavior, but usually involves an aversive.

7.Extinction - this is discontinuing to reinforce a behavior that was previously reinforced. This can be quite frustrating for an animal when used by itself.

8.Positive Punishment- waaaay at the bottom of the list. The addition of an aversive experience to decrease behavior.

For me, as this list recommends, positive punishment is a last resort. There is a lot of fallout from using positive punishment that can be very damaging to the relationship between the parrot and caregiver. Susan Friedman's article "The Facts about Punishment" go into this well, as does the book "Coercion and its Fallout" by Murray Sidman.

I think it is good for parrot owners to know what positive punishment is though. And here is why. Too often it is the first place people go to when they are faced with a problem behavior they want to stop. When the list shows us we have 7 other steps to consider before positive punishment. And I can say from experience the process works.

Going back to my Pooping on Cue example. If the problem behavior is "my bird poops on me when on my shoulder" I can change that by going through the steps.

Step 1. Make sure the bird is healthy and not pooping inappropriately due to a medical condition.

Step 2. One way to avoid having the bird poop on me, is to not place him on my shoulder. (antecedent change)

Step 3 I could train the bird to poop on cue for positive reinforcement prior to getting on my shoulder.

Step 4 I could also train him to leave my shoulder to go poop in acceptable areas when he needs to go. This is a different but acceptable behavior I could reinforce.

Step 5. I could immediately remove him from my shoulder when he does poop on me. If he enjoys my companionship this would act a negative punisher (AKA time out from positive reinforcement.)

And in reality I don't need to go to the other steps. By this point I have solved the problem in a whole myriad of ways. I did use punishment, but it was negative punishment. Here is where sometimes feathers get ruffled. I believe we are sensitive to the word "punishment." Keep in mind it is just a principle that means to decrease behavior. What we need to watch for is if the methods suggested involve negative punishment or positive punishment. Therefore I do teach application of negative punishment. However I also teach parrot owners to use steps 1-4 first. I also teach that the time out from positive reinforcement is most effective when paired with reinforcing the desired behavior. And that the time out really need be only a few seconds. This way a parrot learns what works and what doesn't.

Some examples: A parrot screams for attention- the care giver walks away (negative punishment). The exact moment the bird offers something else that is acceptable, the care giver walks to the bird to shower him with attention (positive reinforcement for that behavior.)

A parrot who usually steps to the hand, lunges at it. The hand is withdrawn as is some preferred treats (negative punishment). Seconds later the hand is offered again and the bird steps up. Treats are delivered immediately (positive reinforcement) To me this is much kinder than forcing ones hand on a bird and allow it to bite until it gives in and steps up onto the hand. There is a video clip on my website (from DVD 1 clip #4 on training step up) that shows the application of a time out and pairing it with positive reinforcement to get a lunging parrot to look forward to stepping up. It can be found at this link http://www.goodbirdinc.com/digitalmedia.html It is one of my favorites because you can watch the macaw's body language go from lunging so hard he almost knocks the perch over, to pulling my hand in closer so he can hop onto it. It only took two twenty minutes training sessions. And, no, I did not get bit. This was because the bird learned his slightest indication of aggressive behavior resulted in a short time out.

Hope that helps to clarify some questions!

Barbara

Copyright 2008 Good Bird Inc www.GoodBirdInc.com